Refund Policy

Refund Policy

At Edukan, customer satisfaction is important to us.

Eligibility for Refund

Customers may request a refund if:

1. The wrong product was delivered
2. The product arrived damaged
3. The product is defective
4. The delivered item is significantly different from the description

Refund Request Timeline

Refund requests must be submitted within 3 to 7 days of receiving the product.

Non-Refundable Situations

Refunds may not be applicable if:

1. The product has been used or damaged by the customer
2. The product is returned without original packaging
3. The request is made after the allowed period

Refund Process

1. After approval, refunds will be processed through the original payment method or store credit.
2. Processing time may vary depending on payment providers.

Wholesale Orders

Refund terms for wholesale purchases may vary depending on agreements with vendors and sellers.